Sales Influence: The Secret To Making Your Relationships Work is an essential addition to your sales training library. Dr. Dan Neundorf, president of Impact Training and Development, Inc., shares with you the influence factors and strategies needed to be a success even when a customer previously has said “No.” It’s the only book you’ll ever need to build stronger, more successful relationships with customers and meet your sales goals.
Inside the book are five roles that help you counter resistance. Learn when to assume a particular role and how to adapt it to the personality of another person, when to adopt a new role, and how to banish your negative self-talk gremlins.
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